Chapter 48

Common VA Mistakes That Cost Money

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Mistake 1: Being Too Available

Fix: Set clear boundaries. "I'm available M-F, 9-5 EST. Urgent requests outside these hours incur rush rates."

Mistake 2: Scope Creep Acceptance

Fix: "That's outside our current agreement. I'd be happy to add it for $x/month."

Mistake 3: Poor Communication

Fix: Over-communicate. Daily briefs, weekly reports, immediate flagging of issues.

Mistake 4: No Systems

Fix: Document everything. Create SOPs for repeated tasks.

Mistake 5: Undervaluing Expertise

Fix: You're not just doing tasks; you're giving them time freedom. Price accordingly.