Chapter 66

Common Strategy Failures (And How to Avoid Them)

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Failure 1: Technology-First Thinking Starting with tools instead of business outcomes Solution: Always begin with problem definition

Failure 2: Boiling the Ocean Trying to transform everything at once Solution: Focus on highest-impact pilots first

Failure 3: Ignoring Culture Underestimating human resistance Solution: Include change management from day one

Failure 4: Fuzzy Metrics Not defining clear success criteria Solution: Establish baseline and target metrics upfront

Failure 5: Vendor Dependence Over-relying on single solutions Solution: Build vendor-agnostic strategies