David stared at his phone, paralyzed. He'd spent twenty minutes researching to-do list apps, reading reviews, comparing features. The irony wasn't lost on him—he was procrastinating on productivity by evaluating productivity tools. His actual to-do list remained unwritten.
Meanwhile, his colleague Sarah had been using the same simple notes app for five years. Nothing fancy, but it worked. While David optimized his system, Sarah completed her tasks.
This chapter reveals how to leverage technology and delegation without creating more decision complexity—because the best decision is often the one you don't have to make.