Chapter 78

Building Your Experience Design Practice

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Phase 1: Foundation (Months 1-3)

Learning Focus: - Behavioral psychology basics - Design thinking methodology - AI capabilities understanding - Industry-specific dynamics

Action Items: - Complete 5 experience audits - Redesign 3 customer journeys - Interview 20 users - Publish 10 insights

Investment: $2,000-$5,000 Expected Return: $0-$15,000

Phase 2: Specialization (Months 4-6)

Development Focus: - Choose industry vertical - Develop signature methodology - Build case study portfolio - Create measurement frameworks

Action Items: - Complete 2 paid projects - Develop proprietary tools - Speak at 2 events - Build email list of 500

Investment: Time + reputation Expected Return: $30,000-$75,000

Phase 3: Authority (Months 7-12)

Scale Focus: - Premium client acquisition - Team building - Product development - Thought leadership

Action Items: - Land 1 enterprise client - Hire 1-2 associates - Launch online course - Publish in major outlets

Expected Return: $150,000-$300,000

Phase 4: Empire (Year 2+)

Growth Focus: - Multiple revenue streams - International expansion - IP licensing - Board positions

Potential Return: $300,000-$1,000,000+