Assessment Instruments
The Complexity Quotient (CQ): Rate 1-10: 1. Stakeholder diversity 2. Hidden dynamics 3. Paradox intensity 4. Time pressure 5. Change resistance 6. Political sensitivity 7. Cultural factors 8. Uncertainty level
Total 40+: Extreme complexity (highest fees)
Navigation Frameworks
The NAVIGATE Model: - Name the real challenge - Assess all stakeholders - Visualize hidden dynamics - Identify paradoxes - Generate creative options - Align through stories - Test and adjust - Evolve continuously
The FLOW Protocol: - Find the system's energy - Leverage natural directions - Orchestrate without controlling - Watch for emergence
Communication Tools
Multi-Level Messaging: - Board: Strategic value - Management: Operational benefits - Employees: Personal meaning - Public: Social good - Same decision, different stories
Paradox Language: - "Both/and" not "either/or" - "Through" not "despite" - "Because of" not "in spite of" - "Dancing with" not "solving"