Chapter 31

Action Steps

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1. Audit your current metrics: Identify which measurements might be penalizing certain groups or working styles 2. Surface invisible work: Have your team track valuable contributions that go unmeasured for one week 3. Design one inclusive metric: Start with contribution diversity or collaboration health 4. Add context factors: Identify what circumstances affect your team's ability to produce 5. Pilot journey tracking: Pick one team member and map their growth trajectory over 6 months 6. Eliminate one toxic metric: Remove or transform a measurement that damages inclusion

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