Daily Checklist
Before Starting: - [ ] Phone charged - [ ] Gas tank full - [ ] Bags ready - [ ] Apps updated - [ ] Zone selected
During Shift: - [ ] Track mileage - [ ] Log earnings - [ ] Note wait times - [ ] Rate restaurants - [ ] Plan next day
Customer Service Scripts
Running Late: "Hi! This is [name] with your [platform] order. Restaurant is a bit backed up. Should be there in [time]. Thanks for your patience!"
Missing Items: "I've contacted support about the missing item. They'll process a refund. Sorry for the inconvenience!"
Great Service: "Thanks for your order! Have a great [day/evening]!"