Chapter 61

The Four Pillars of AI Strategy

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Pillar 1: Opportunity Identification

Where can AI create disproportionate value?

Framework: The VALUE Matrix - Volume: High-repetition tasks - Accuracy: Error-prone processes - Latency: Time-sensitive operations - Unstructured: Data-heavy workflows - Expensive: High-cost human activities

Pillar 2: Capability Mapping

What can AI actually do today vs. tomorrow?

The Reality Check Framework: - Current state AI: 90% confidence - 6-month horizon: 70% confidence - 12-month projection: 50% confidence - 24-month vision: 30% confidence

Pillar 3: Implementation Architecture

How do we build this without breaking everything?

The SAFE Method: - Small pilots first - Assess and iterate - Full deployment planning - Enterprise-wide rollout

Pillar 4: Value Measurement

How do we prove ROI to stakeholders?

The Triple Bottom Line: - Cost reduction (immediate) - Revenue enhancement (medium-term) - Strategic advantage (long-term)